# Insurance KYC: policyholders and claims | Konnect ID

> Verify policyholders when they buy and claimants when they claim, remotely, with liveness, face match and PEP declarations in one case file.

Source: https://id.konnect.network/use-cases/insurance-onboarding · Language: en · Also in fr: https://id.konnect.network/fr/use-cases/insurance-onboarding · ar: https://id.konnect.network/ar/use-cases/insurance-onboarding

## Know the policyholder, and the claimant.

Verify customers when they buy a policy and again when they claim, without sending them to an agency.

## The challenge

Policies sold online and claims paid remotely both depend on knowing who is on the other side, and claims fraud often uses someone else's identity.

## Flow

1. **ID card or passport**: Checked and read automatically
2. **Live selfie**: Matched to the document
3. **Declarations**: PEP and other declarations captured in the flow
4. **Decision**: Approved automatically or sent to review

## What you get

- Remote policy sales
- Identity re-checked at claim time
- Bilingual flows for every customer
- One case file per customer

## Products

- [Identity verification](https://id.konnect.network/products/identity-verification): ID card or passport, selfie and liveness in one flow.
- [Liveness & face match](https://id.konnect.network/products/liveness): A live person, and the same person as on the ID.
- [Case management](https://id.konnect.network/products/case-management): A review desk where every case arrives explained.

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