One queue
Sort by age or risk, filter to your cases, assign and leave internal notes.
Case management
When a case needs a person,
it arrives explained.
Clear cases decide themselves. The rest reach one queue with the reason they're there, a risk score and how long they've waited, so reviewers decide quickly and consistently.
What it does
Built for regulated onboarding.
Keyboard first
Move, approve and decline without leaving the keyboard.
Ask to redo
Send back only the step that failed; the customer gets a link and redoes just that.
Case report
One PDF with the document, the selfie, every check and every decision.
FAQ
Questions, answered.
What does a reviewer see?
The document, the selfie, every check with its result, the risk score, the time the case has waited and any notes from colleagues.
Can we ask the customer to redo one step?
Yes. Send back only the step that failed: the customer gets a link and redoes just that part.
Can we export a case for an auditor?
Yes. One PDF holds the document, the selfie, every check and every decision with who made it.
The platform
Works with the rest of Konnect ID.
- Identity verificationID card or passport, selfie and liveness in one flow.
- Business verificationCompany registration, signatories and beneficial owners.
- Document verificationTells a real card from a photo, a print or an edit.
- Liveness & face matchA live person, and the same person as on the ID.
- AML screeningWatchlist screening, with matches sent to review.
- Decision rulesYour risk appetite as rules, per flow.
- Self-hosted editionRun Konnect ID in your own data center.