Periodic KYC refresh
Refresh KYC
without calling customers in.
When documents expire or a review is due, send customers a link to re-verify from their phone instead of asking them to visit a branch.

Flow · Periodic KYC refresh4 steps
- 01Link from your systemOne API call creates the session
- 02New documentCaptured and checked
- 03Live selfieMatched to the new document
- 04Updated recordResult back to your core system by webhook
The challenge
Expired IDs and outdated files pile up, and asking customers to come in for a refresh is costly for both sides.
What you get
- Refresh from the customer's phone
- Updated data sent to your systems
- Expired documents caught
- A dated record for each refresh
Built with
The products behind this flow.
Related
More use cases.
- Digital account openingOpen current and savings accounts remotely.
- Loan & credit applicationsConfirm the applicant before you lend.
- Insurance onboardingVerify policyholders and claimants remotely.
- Merchant onboardingKYB for merchants, agents and partners.
- Account recoveryProve it's really the customer before giving access back.
- High-risk transactionsVerify again before large or unusual actions.