Digital account opening
Open accounts remotely,
with a file that holds up.
Let customers open an account from their phone, without a branch visit, and keep a verification record your compliance team can stand behind.
Flow · Digital account opening5 steps
- 01ID card or passportAuto-captured and checked for screens, prints and edits
- 02Live selfieGuided liveness, then matched to the document photo
- 03Customer detailsProfile questions, US-person and PEP declarations
- 04AML screeningWatchlist screening; matches go to review
- 05DecisionYour rules approve clear cases, reviewers take the rest
The challenge
Branch onboarding is slow and remote onboarding is risky: a photo of someone else's card, a printed copy, or a face that doesn't match. And when an auditor asks why an account was opened, the answer has to be on file.
What you get
- No branch visit needed
- Every approval recorded with its reasons
- Arabic, French or English for every customer
- Case reports ready for audits
Built with
The products behind this flow.
- Identity verificationID card or passport, selfie and liveness in one flow.
- Liveness & face matchA live person, and the same person as on the ID.
- AML screeningWatchlist screening, with matches sent to review.
- Decision rulesYour risk appetite as rules, per flow.
- Case managementA review desk where every case arrives explained.
Related
More use cases.
- Loan & credit applicationsConfirm the applicant before you lend.
- Merchant onboardingKYB for merchants, agents and partners.
- Periodic KYC refreshRe-verify existing customers on schedule.
- Account recoveryProve it's really the customer before giving access back.
- High-risk transactionsVerify again before large or unusual actions.
- Remote employee onboardingVerify new hires and agents before day one.