Account recovery
Give access back
to the right person.
When a customer loses their phone or password, a live verification replaces weak security questions before you reset access.
Flow · Account recovery3 steps
- 01Recovery linkCreated by your app for the customer
- 02ID and live selfieProves the account owner is present
- 03ResultYour app restores access only on approval
The challenge
Account takeovers often start at the recovery step, where security questions and SMS codes are the easiest thing to steal.
What you get
- Stronger than security questions
- Live person required
- Recovery attempts on record
- One webhook to act on
Built with
The products behind this flow.
Related
More use cases.
- Digital account openingOpen current and savings accounts remotely.
- Wallet & e-money onboardingVerify users before they can hold or move money.
- Loan & credit applicationsConfirm the applicant before you lend.
- SIM registrationRegister SIM owners in store or online.
- Merchant onboardingKYB for merchants, agents and partners.
- Age verificationConfirm a customer is old enough.