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Konnect ID vs Onfido:
which one fits your market?

Onfido is a London-based identity verification company founded in 2012, acquired by Entrust in 2024. Konnect ID is narrower: identity verification built for regulated companies in Africa and the Middle East. Here is an honest comparison, with Onfido's figures as it publishes them.

Document types (per Entrust, 2024)
2,500+
Countries
195
Owner
Entrust

Where Onfido is strong

  • A long track record in document and biometric verification, with a large customer base.
  • Backed by Entrust's wider identity and security portfolio.
  • Broad document coverage across many countries.

Where Konnect ID is different

  • Regional documents read properly: the Tunisian national ID card in Arabic, front and back, with no machine-readable zone, plus the photo page of any ICAO passport. Other national cards are added per deployment.
  • A self-hosted edition: a compiled image on your own servers, with your database and storage, for data that must stay in the country.
  • Arabic, French and English on every screen, right-to-left included.
  • Every decision explained: each check reports what it found, and automatic decisions record the rule that fired.
  • Built with regional rules in mind, such as BCT Circular 2025-06, and a team in Tunis, in your time zone.

Which one to choose

Choose Onfido when you already work with Entrust or need one vendor across many markets. Choose Konnect ID when your customers hold regional ID cards without a machine-readable zone, when data must stay on your servers, or when you need Arabic and French screens and support in your time zone.

Whatever you pick, ask the same questions: which of your customers' documents are read today, where data is processed and stored, whether a reviewer can see why a case was flagged, and what evidence you get for your regulator.

FAQ

Questions, answered.

Can we switch from Onfido to Konnect ID?

Yes. The API is session-based with signed webhooks, so most teams switch by replacing one backend call and one webhook handler. Some keep both: Konnect ID for their home market and a global platform for the long tail.

Are the Onfido figures on this page up to date?

They are quoted from Onfido's own pages as read in October 2026, with links below. Vendors change their offer often: check the source before deciding.

See it with your own documents.